Policies & support

Support & Contact

Reach the right team for product help, privacy questions and service inquiries.

Last updated: 21 October 2026

We can help with questions about apps, games, product purchases, billing problems, and privacy requests. Please identify the relevant application or service when getting in touch.

For app or game support

  1. State the exact app or game name.
  2. Include the device model, app version, and a short description of the problem.
  3. If relevant, include a purchase/order reference. Do not include complete card details.
  4. A screenshot is useful if it does not expose private credentials.

Security and privacy

Never send passwords, OTPs, API keys or other secrets in ordinary email. For account or data deletion, please use Account & Data Deletion. For other privacy concerns see our Privacy Policy.

Response and resolution

We will review messages through our published support channel. Resolution depends on the request and relevant app or project. No response time is guaranteed unless a specific service agreement says otherwise.